Custom sets take 5 to 14 working days to make, excluding weekends and bank holidays. Bundles take longer than single sets. A Rush option is available in very limited numbers, so please send a message first.

Ready to Ship sets, nail oil, decals and gift vouchers ship within 24 hours, excluding weekends and holidays.

Processing time and delivery time are separate. Your delivery estimate starts once your order has shipped.

Delivery is estimated at 1 to 3 days in Ireland, 3 to 7 days in Europe and 10 to 14 days internationally.

These estimates are a guideline and not a guarantee. Delays can happen because of carriers, weather, service disruptions and customs.

Shipping is calculated at checkout based on your address. Rates are set by the carrier, An Post.

If your country does not appear at checkout, send a message by email or Instagram DM and it will be activated for you, with your shipping calculated.

Yes. Orders over €100 qualify for free tracked shipping worldwide with the code SHIPPING100.

The code cannot be combined with any other discount code or offer, and bundles are not eligible.

That depends on the shipping option you choose at checkout. Orders ship with An Post, and both tracked and untracked options are available.

With tracked shipping, your tracking number is emailed to the address on your order. With untracked shipping there is no tracking number, so the parcel cannot be followed.

Once your parcel is handed to the carrier, delivery is in the carrier's hands, and I am not responsible for delays or loss that happen in transit.

If you chose untracked shipping, I cannot offer a refund, replacement or reshipment for a parcel that is delayed or lost.

Once the carrier marks a parcel as delivered, it becomes the customer's responsibility. I am not liable for parcels that are lost, stolen or misplaced after delivery is confirmed, including deliveries to apartments, mailrooms or shared spaces.

Please check that your address is accurate and complete at checkout. I am not responsible for orders sent to an incorrect address.

If a parcel is returned to me because of an address problem, the cost of sending it out again is paid by the customer.

Contact me within 48 hours of receiving your parcel. Send an email or Instagram DM with your order number and photos of the parcel and the damage as proof. I will review it and try to find a solution.

Reports made after 48 hours cannot be accepted.

All orders ship from Dublin, Ireland. Orders within the EU have no customs fees. Orders to the UK and to countries outside Europe may be charged customs duties, taxes or import fees.

These charges are paid by the recipient. They are not included in product prices or shipping costs, and I cannot predict or control them. Your local customs office may ask for payment before releasing your parcel.

If you live outside the EU and received a bill from a carrier, it is most likely for import fees, taxes or duties. I cannot predict or control these. For details on the charges, please contact the carrier directly.

Yes, in Dublin. Collection is free and by appointment only. Send a message by email or Instagram DM to arrange it.

Every set is made to order just for you, and for hygiene and health reasons, returns, exchanges and cancellations are not available.

Send an email or Instagram DM with your order number and photos, and I will look into it.

Application concerns are not treated as quality concerns, so please review the application guide before reaching out.

Sizing is the customer's responsibility, which is why the Sizing Kit is the first step of every order. A set ordered in the wrong size cannot be remade or exchanged.