How do I order?
Ordering has four steps. First, get your Sizing Kit. Second, book your consultation by email or Instagram DM. Third, you receive your personal checkout link. Fourth, your set goes into production.
Orders open every Monday at 9am and close on Wednesday at 7pm, first come, first served. At checkout, select your shape, length and sizes in the product options and check every choice. Nothing can be changed once production begins.
You can find the full guide on the How to Order page.
What is a Sizing Kit?
A Sizing Kit contains one nail in every size for the shape and length you chose. It is the most accurate way to find your sizes. Because sizing varies between shapes and lengths, you need a kit for each one.
Measure on your natural nails and size each nail individually. For help, send a message by email or Instagram DM.
Do I need a consultation?
Yes, every order starts with a consultation by email or Instagram DM, in English or Spanish. Once your design is agreed, you receive a personal checkout link. Please complete your payment by midnight, Irish time, on the same day so your spot is secured.
Can I change my design?
Yes. Colors, shape and design details are all discussed during your consultation, before you receive your checkout link. Once production begins, nothing can be changed.
What is included in my order?
10 luxury reusable gel nails made to your custom sizes, plus application instructions and a prep kit with a file, buffer, cuticle pusher, a sheet of strong glue tabs and 2 alcohol pads.
Why are they called luxury reusable gel nails?
Each set is professionally made and fully customizable from start to finish, using only top-tier products for quality and durability. Unlike mass-produced press-ons that barely last a single wear, these are designed for long-term use.
How do I apply them?
There are 2 options. Liquid glue lasts up to 20 days, and full instructions are printed on the back of the card your nails arrive on.
Temporary glue tabs last 1 to 3 days. Follow the same prep steps and use the glue tab in the right size.
How long do they last?
Wear time depends on your prep and on the adhesive you use. Proper prep makes the biggest difference.
Glue tabs: 1 to 3 days. Some people wear them for weeks, but most wearers get 3 days at most.
Regular nail glue: 7 to 20 days, depending on prep.
Softbond glue: 2 to 4 weeks, depending on application.
Can I reuse them?
Yes. How many times you can reuse them depends on how you wear them, how you apply them and how you remove them. Following the application and removal guides gives you the best result.
How do I remove them?
Liquid glue: do not try to remove the nails before 7 days. Soak them for 15 to 20 minutes in hot water with dish soap and oil, until the tips begin to loosen. Never force or pick at them.
Glue tabs: they come off easily in warm water with a little oil.
Are they waterproof?
Cold water will not affect them. Showers, swimming and jacuzzis are fine, but long contact with hot water, especially with soap and oil, can loosen them. Wear gloves for washing dishes and cleaning.
How long do processing and delivery take?
Processing takes 5 to 14 working days, excluding weekends and bank holidays. A Rush option is available in very limited numbers, so please send a message first.
After shipping, delivery is estimated at 1 to 3 days in Ireland, 3 to 7 days in Europe and 10 to 14 days internationally. These are estimates and not guaranteed. Delays can happen because of carriers, weather, service disruptions and customs.
Do you ship worldwide?
Yes, from Dublin to customers worldwide. Shipping is calculated at checkout based on your address.
If your country does not appear at checkout, send a message by email or Instagram DM and it will be activated for you, with your shipping calculated.
Can I collect my order in Dublin?
Yes, collection in Dublin is free and by appointment only. Send a message by email or Instagram DM to arrange it.
Who pays customs and taxes?
Orders outside Ireland may be charged import duties, taxes or fees by customs. These are paid by the customer and are not included in your order total.
Returns, exchanges and cancellations
Every set is made to order just for you, and for hygiene and health reasons, returns, exchanges and cancellations are not available.
If you think there is a quality issue with your set, send an email or Instagram DM with your order number and photos. Application concerns are not treated as quality concerns, so please review the application guide before reaching out.
What if I order the wrong size?
Sizing is the customer's responsibility, which is why the Sizing Kit is the first step of every order. A set ordered in the wrong size cannot be remade or exchanged, so take your time with the How to Size guide.